Privacy Policy
1. Introduction
1.1. Dikwell Hydro Solution (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.dikwell.com], use our services, or interact with us.
2. Information We Collect
We may collect following types of information:
2.1. Personal Information: Name, phone number, email address, shipping address, billing details, and any other details provided when purchasing a product or contacting us..
2.2. Payment Information: We do not store payment details. Payments are securely processed through third-party payment gateways.
2.3. Website Usage Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
2.4. Communication Data: Emails, messages, and inquiries submitted through our website, email, or social media.
3. How We Use Your Information
We collect and use your data for following purpose:
3.1. To process and fulfill orders, including shipping and free installation.
3.2.To provide customer support and respond to inquiries.
3.3. To send order confirmations, service updates, and promotional emails (you can opt out anytime).
3.4. To improve our website, services, and user experience.
3.5. To comply with legal requirements and prevent fraud.
4.Cookies & Tracking Technologies
4.1. We use cookies and similar tracking technologies to improve our website and understand user behavior. You can control cookie settings in your browser.
5. How We Protect Your Information
5.1.We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure.
6. Third-Party Sharing
6.1. We do not sell, trade, or rent your personal data. However, we may share your information with:
Payment Processors: To securely process transactions.
Shipping & Installation Partners: To fulfill your orders.
Legal Authorities: If required by law for fraud prevention or legal compliance.
7. Your Rights & Choices
7.1.You have the right to:
Request access to your personal data.
Correct or update your information.
Request data deletion (subject to legal obligations).
Opt out of marketing communications.
8. Third-Party Links
8.1. Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy
9.1. We may update this policy from time to time. Any changes will be posted on this page without any prior notice.
10. Contact Us
10.1. If you have any questions about this Privacy Policy, you can contact us at:
DikWell Hydro Solutions LLP
Address: Shop Number B-36, Agrsen Tower, Vidhyadhar Nagar, Sikar Road, Jaipur, Rajasthan, India
E-mail: [email protected]
Phone: +91-85020-72711, +91-98185-96776, +91-80943-91831